More FAQs

  • How much do your services cost?

    Our pricing depends on the type of service required (e.g., BSL interpretation, deaf awareness training, etc.) and the duration of the service. We offer competitive rates and can provide a quote based on your specific needs. For detailed pricing information, please contact us directly.


  • How can I get in touch if I need assistance?

    You can contact us through various methods:

    • Email: contact@deafprogress.co.uk
    • Phone (text or voice): 0203-488-3159
    • Online chat: Available through our website for real-time communication
    • Video call: We offer video call support for those who prefer sign language communication
  • What is deaf awareness training, and why is it important?

    Deaf awareness training helps individuals and organisations understand the needs and challenges of the deaf and hard-of-hearing community. It includes learning about communication techniques, cultural sensitivity, and practical advice on how to create an inclusive environment. It’s essential for improving accessibility and ensuring that people who are deaf or hard of hearing feel valued and understood in both personal and professional settings.


  • Can your services be used in emergencies?

    Yes, we offer emergency support, including urgent BSL interpretation and communication assistance. In case of an emergency, please contact our helpline, and we will prioritise your request.

  • Do you provide services for children or schools?

    Yes, we offer services for children, families, and educational institutions. This includes BSL interpreters, speech-to-text support, and deaf awareness training for teachers and school staff to ensure that deaf children receive equal access to education.


  • How do I know if I am eligible for funding for your services?

    Funding may be available through various grants, social services, or charitable organisations. We can help you determine your eligibility and assist with the application process. Please contact us to discuss your specific circumstances

  • Can you provide support for deafblind individuals?

    Yes, we provide specialised services for deafblind individuals, including tactile sign language interpreters and other communication support tailored to their specific needs.

  • Do you offer support for businesses to improve accessibility for deaf employees?

    Absolutely! We provide consulting services for businesses to help improve accessibility in the workplace. This includes training for staff on deaf awareness, recommending assistive technology, and providing ongoing support to create an inclusive environment for deaf and hard-of-hearing employees.

A woman wearing glasses is sitting at a table with her hands crossed.
A man and a woman are sitting on a couch talking in sign language.